FAQ

FREQUENTLY ASKED QUESTIONS



General


  • What makes you different from all the other companies who offer similar products?

    Adapt Ideations is redefining business solutions. We offer innovative solutions utilizing advanced technology such as IoT to assist in everyday asset management. Our solutions help protect our client's assets and ensure they have vital data in their hands. 


    We offer a range of asset tracking and monitoring solutions to meet various use cases. Our solutions are developed and designed in-house, allowing us to ensure that our client’s needs are met every step of the way. In addition, a number of our products are reusable in turn helping combat rising electronic waste. Our ability to refurbish devices enables greater utilization of existing components in devices and assists in sustainability.  


  • How is the data displayed for clients?

    Across our solutions, we display the data collected through a portal specifically designed for the solution deployed. The portal design is easy to navigate and locate all the necessary data. 

  • Is technical support available?

    Yes technical support is available for our clients.

  • What is Adapt Loggers?

    Adapt Loggers is our brand of asset tracking and monitoring solutions.


The KELVIN Suite of Devices


  • What is the difference between KELVIN M200, M300 & S100?

    All the KELVIN devices monitor assets in real time. KELVIN M200 is a multi-use device used to monitor location, temperature, shock, and light. KELVIN M300 is an extension of the solution that can be integrated with a probe to monitor temperatures as low as -99 degrees Celsius. On the other hand, KELVIN S100 is a single-use device that monitors location and temperature.

  • What is the battery life of the KELVIN devices?

    The device’s battery life depends on the frequency at which data is sent to the cloud and the temperature monitored. The devices can last up to 30 days at room temperature. 

  • Do you have a web/mobile application for KELVIN?

    Yes, we have an asset monitoring platform. To view a demo of the platform, please contact our sales team

  • Can we integrate the KELVIN devices to our application?

    Yes, we have an API service to which you can subscribe to and get the device data.

  • Can KELVIN be used globally?

    Yes, the KELVIN devices can be used globally however the device does not work in some countries. 


The PIXEL Suite of Devices


  • What is the difference between PIXEL W100, PIXEL W300 and PIXEL C100?

    PIXEL W100 has Wi-Fi capability and monitors humidity and temperature between -30°C to 60°C. PIXEL C100 is an extension of the solution with cellular connectivity. PIXEL W300 only monitors temperature and can detect temperatures between -99°C to 99°C.

  • How and where am I able to access the data from?

    You can access the data anywhere over the internet using our PIXEL Web-Portal. To view a demo, please contact our sales team

  • What is the battery life of PIXEL W100, W300 & C100?

    The battery life of PIXEL W100 & W300 lasts for up to one year with transmission of data in 60-minute intervals. PIXEL C100 lasts for six months at 60-minute sending intervals. The device can also still be used while charging. 

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